Ms Burnes brings extensive sector and management experience to the Board.
In 1982 she founded, and became Managing Director of the Australian Travel Bureau (ATB) prior to becoming a shareholder and Director of Caleidoscopio SRL, growing the business to become the 2nd largest wholesaler in Italy in 1989. She was also appointed Head of Travel, Italy Australia Association in 1983, just one year after joining the organisation.
From 1991 to 1998, Ms Burnes was General Manager of The Australian Outback Travel Company (AOT), founded by husband Andrew in 1987. She played a pivotal role over 26 years in growing AOT from a small regional safari operator into one of Australasia’s leading travel distribution businesses with 500 staff in 15 locations worldwide with annual revenues in excess of $350 million. The AOT Group was privately owned by Andrew and Cinzia Burnes until its merger with Helloworld Travel Limited in February 2016.
Ms Burnes has been a Director of the Tourism Victoria Board since August 2013. She has also served as a Board member of Health Services Australia (H.S.A.) from 2006 to 2008 and as a Director of the Australian Tourist Commission Board (ATC) from 2000 to 2004.
Ms Burnes holds qualifications in Tourism and Commerce from the Metastasio Institute of Commerce (Rome) in 1982 and is a graduate of the Mt. Eliza Executive Education Business School. Advanced Management Program (May 2011) and Senior Executive Program Modules 1 & 2 (November 2014).